Hence the coffee bar in the dining room. And the need for a tray to keep my buffet from getting splashed/stained every time we slosh a hot beverage while pouring. Unfortunately, I haven't been able to decide what I want, other than the obvious . . . it needs to be waterproof-ish.
After a ridiculous amount of online shopping, I finally found a tray on a new site I linked to from who-knows-where . . . the City Farm shop. Hooray! $23 or so later and my tray was on it's way.
Much excitement was in the air the other day when the tray arrived . . . best packaging ever! I felt like I was opening an amazing gift with the burlap bag tied with ribbon and complementary hand cream.
Unfortunately, awesome as the packaging was, the tray was just not "It." While it is waterproof-ish inside, the outside is some sort of shellacked paper. And the paper was torn on one handle. Boo.
So I was pleasantly surprised, to say the least, when I got a call the next day from the City Farm, and was told that they were going to be refunding my money, but to go ahead and keep the tray!
Pretty sure I have never experienced the like as far as customer service goes. I have yet to see the moolah appear back in my account as she just let me know yesterday, but have no doubt that I will see it come thru soon.
Having had such a good experience when I was expecting a negative, I am planning to keep the City Farm on my go-to list for fun and whimsical home accents. Like these fun little dogs that require no training, don't pee on your rug, and don't need any food . . . happy shopping!
(The City Farm had no idea I was going to write this blog post when we spoke . . . I have not received any gifts or services in return.)